to manage 9Plus.net email after 2021
As we’ve notified
you over the past few months, we will be ending our
management of email service for 9Plus.net near the end
of 2021. Sitestar will be assuming control of 9Plus.net
email including billing and customer support. Here’s
some important information you need to know:
If you wish to continue
with your 9Plus.net email after 2021, you need to notify
us if you haven't already (email us: firstname.lastname@example.org).
The actual cutover date
for 9Plus.net will be in early January, 2022. Continue
to use your existing email software and our webmail
system until then. After the cutover, you may need to
change a few settings in your email software:
- > Make sure your Username or
Account login name is your full email address (i.e.
JohnSmith@9plus.net). It may be set that way already,
but if not make the change.
- > Your password with Sitestar
will change, and we will notify you of your new
password before the switch. Our current system does
not use case-sensitive passwords, but Sitestar does
and they have more stringent password requirements.
- > The mail server names (Incoming
and Outgoing) will remain mail.9plus.net.
- > The link for webmail at Sitestar
- > We expect to be able to transfer
any emails left on our server in the Inbox to Sitestar.
However, migrating webmail folders is more difficult,
so if you need important messages from those, please
let us know in advance.
Sitestar will bill you
for all email services beginning January 1, 2022. Here
are some important links for Sitestar’s platform:
Most of you will be fine
with the first plan in the Email Plan Options above.
This provides 250M of storage at $5/month but you must
setup automatic payment for 6 month increments to avoid
a $3 processing fee. Those of you who need a larger
mailbox size can choose an alternate plan on the list
(which do require 3 month payments on auto-pay to avoid
a processing fee). Sitestar does offer discounts of
$120/year on the plans for 5GB or higher if you pay
yearly (this last special offer must be specified in
advance before the cutover). While we will transfer
your basic information (name, address, phone and email
information) to Sitestar, we are not transferring any
billing information such as credit card numbers.
After the cutover, login
to Sitestar’s Customer Portal at the above link
using your primary email address and new password. On
the left click “Configure Autopay” to enter
your billing info (credit/debit card, eCheck or Paypal).
Those of you who still
have other services with us or need to pay an old bill
can do so at http://payments.nationwideinc.com.
and their contact info is on the “Contact Us”
link under the “About Us” tab. As we will
no longer have access to the 9Plus.net domain after
the cutover, if you still need to contact us, please
use the email address: email@example.com.
Thank you, once again,
for the opportunity to service your email needs over
the past decades!
The Staff of Nationwide
Computer Systems, Inc. (9Plus.net)